Visa Debit/Credit Card Services

DEBIT CARD SERVICES

**IMPORTANT INFORMATION REGARDING YOUR DEBIT CARD OVERDRAFT PROTECTION**

Effective July 1, 2010 debit card holders must “Opt-In” in order to continue receiving debit card overdraft protection. Please click on the link below for the Full Disclosure and Opt-In form. Print, sign and return the Opt-In form to the Credit Union as soon as possible to avoid any interruption to your overdraft services. You can drop it off at either our Center St. or Bone Student Center location, mail it, fax it or scan it to email. If you have any questions regarding this service you may contact us at 309.451.8400.

To download the Full Disclosure and Opt-In form, click here.

Fax: 309.451.8410

Email: Eservices@itsmycreditunion.org

DISPUTE A DEBIT CARD TRANSACTION

To dispute a Debit Card transaction, click here.

VERIFY BY VISA

To access Verify by VISA, click here.

REPORT A LOST/STOLEN DEBIT CARD

To report a lost/stolen debit card after hours, call 1.800.523.4175.

DEBIT CARD TRANSACTION BLOCKING BY COUNTRY

PIN and Signature Completely Blocked

Bulgaria
Romania
Russia
Turkey
Ukraine
Mexico
Lebanon
Brazil

PIN Enabled and Signature Blocked

United Kingdom

Texas*

*No pay at the pump transactions

CREDIT CARD SERVICES

YOUR CARD YOUR WAY!

It's you card, why not have it look the way you want? With Design It! Photocard™, you can personalize your card by adding a favorite photo of almost anything - your graduation, your children, your pet or any of your favorite photos. It just takes a few minutes to get a card that is as unique as you are. Make your card, your way!

To find out more on how to create your own Design It! Photocard, click here.

DISPUTE A CREDIT CARD TRANSACTION

To dispute a Credit Card transaction, click here.

VERIFY BY VISA

To access Verify by VISA, click here.

REPORT A LOST/STOLEN DEBIT CARD

To report a lost/stolen Credit Card or for customer service, call 1.800.442.4757.

APPLY FOR A CREDIT CARD

To apply for a Credit Card, click here.

CREDIT CARD TYPES AND RATES

Platinum Cards: 9.9%
Classic Cards: 12.9%, 14.9% or 16.9%

Our Visa Credit Cards beat out the competition! We have no annual fees, low fixed rates, low fees, and no fees for balance transfers!
Coming Soon! Add your own picture to your card to make it one of a kind just for you!

Reminder of our recent VISA Credit Card Changes

As of Sunday, October 25, 2009 your old VISA Credit Card will no longer work. You should have received your new credit card and PIN in the mail in mid-October. If you did not receive your card please contact our offices at 309.451.8400.

If you have any automatic payments debited from this card, please make sure to update your card information with those retailers.

For online bill pay users the new address for payments is:

P.O. Box 672051
Dallas, TX 75267-2021

To access your account online, click here.
First time users must register their account.

To activate your new card, call 1.866.883.8472 or for customer service and account information please call 1.800.442.4757

*** These changes do NOT affect your VISA Debit Cards***